Privacy Policy

Marginotes, 14 Spring Ln, Bury Saint Edmunds, IP33 3AU, United Kingdom. We are the data controller for the information described here. Contact us at Clienthelp@marginotes.store.

• Your name, delivery address, email address and phone number when you order
• Order and payment confirmation details (we never see or store your card number)
• Basic usage data such as pages viewed, to keep the shop working and improve it
• Your email address if you choose to subscribe to updates

We use your information to process and deliver your order, to handle returns and customer questions, to prevent fraud, and — where you have opted in — to send occasional updates about new stationery. Our lawful bases are performance of a contract, our legitimate interest in running the shop securely, and your consent for marketing.

We share only what is necessary with our order and payment platform, our delivery carriers, and our accountants. We do not sell your personal data to anyone.

Order records are kept for six years to meet UK tax and accounting requirements. Marketing contact details are kept until you unsubscribe.

We use cookies that are needed to keep your basket and session working, plus simple analytics to understand how the shop is used. You can block cookies in your browser, although the basket may then not work correctly.

Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, object to processing, or withdraw consent at any time. Email Clienthelp@marginotes.store and we will respond within 30 days. You may also complain to the Information Commissioner's Office (ico.org.uk).